What this policy covers
This policy explains what personal data BuyBestCloud collects when you browse the site or place an order, why we hold it, and what choices you have.
Data we collect
- Order details. When you check out, we collect the billing information required to process the order, including your name, email address and billing address.
- Account data. If you create an account, we store your email address and order history so you can see previous orders.
- Support messages. If you contact support, we keep the conversation so we can follow it up.
- Technical data. Standard web server logs, including IP address and browser user agent, are recorded for security and troubleshooting.
Why we hold it
Order and account data are used to fulfil orders, provide support and keep records required for accounting. Technical logs are used to keep the site secure and working. We do not sell personal data.
Cookies
The site uses cookies that are necessary for it to function, including the shopping cart and, if you create one, your logged-in session. Your browser can block or delete cookies, though the cart will not work without them.
Sharing
Personal data is shared only with the service providers needed to run the site, such as payment processing and hosting, and only to the extent they need it to perform that service. It may also be disclosed where the law requires it.
Retention
Order records are kept for as long as required for accounting and tax purposes. Support conversations are kept while they remain useful for servicing your account.
Your rights
Depending on where you live, you may have the right to request a copy of the personal data we hold about you, to have it corrected, or to have it erased. Contact us through the contact page to make a request.
Please note: this policy describes current practice and is not legal advice. Have it reviewed against the privacy law that applies to your business.